Your data, in plain English.

Who we are

This website is operated by SlingDeploy. For anything privacy-related, write to [email protected] and a person will answer.

The short version

We collect the minimum needed to run your account, host your site and answer your messages. We don't sell data, we don't run advertising pixels on this website, and we don't read your site's content unless you ask us to.

What we collect

• Account details: your name, email address and a hashed password.
• Billing details: handled by our payment processor. We store the last four digits and a customer ID, never the full card number.
• Project data: your code, files, database and domain configuration — the things needed to run your site.
• Technical logs: IP address, browser type and requests to our dashboard, kept for 30 days for security and debugging.
• Support messages: whatever you choose to tell us, including screenshots.

Why we need it

To keep your site online, secure and backed up; to take payments; to answer your questions; and to tell you about things that affect your account, like a failed renewal or a security patch. That's it. We don't use your data to build advertising profiles.

Cookies

We use one essential session cookie so you can stay logged in, and a preference cookie for your dashboard theme. No advertising cookies, no third-party trackers on this marketing site. If that ever changes, we'll ask first.

Backups and retention

Site backups are kept according to your plan (7, 14 or 30 days) and stored encrypted, off the server. If you close your account, we keep your data for 30 days in case you change your mind, then delete it permanently. You can ask for earlier deletion at any time.

Who we share it with

Only the services that make hosting work: a data-centre provider, a payment processor, an email delivery service and an error-monitoring service. Each processes data on our instructions. We'll never sell your data or hand it to advertisers.

Your rights

You can ask for a copy of your data, correct it, export it or delete it. Email [email protected] and we'll respond within 30 days — usually much faster. If you're in the UK or EU, you also have the right to complain to your local data protection authority.

Questions

This policy is written to be understood, not to hide behind. If any part is unclear, tell us and we'll rewrite it. Email [email protected], or use the contact form.