The deal, minus the fine print.
Hosting contracts are usually long and gloomy. Ours is short, because we'd rather you actually read it.
Last updated 1 November 2026
Who you're dealing with
These terms are between you and SlingDeploy. Questions about them can go to [email protected].
The short version
Use Sling for websites you're allowed to run. Pay for your plan. Don't use us to host anything harmful or illegal. If you want to leave, cancel in the dashboard and take your files with you. We'll do our best to keep everything online and answer your questions like adults.
Your account
You need a valid email, accurate details and to keep your password to yourself. You're responsible for what happens under your account and for the content on the sites you host. If you're under 18, you'll need a parent or guardian's permission.
Acceptable use
No spam, phishing, malware, illegal content, or sites that attack other services. No mining cryptocurrency on our servers. We'll usually ask you to fix a problem before doing anything drastic, and we'll tell you clearly if we ever have to suspend a site.
Payments and refunds
Plans are billed monthly or yearly in US dollars, in advance. The 14-day trial doesn't require a card and doesn't turn into a paid plan on its own. If you're unhappy within 30 days of paying, tell us and we'll refund you without a questionnaire.
Backups and your content
Your files and content are yours. We take backups as described on the pricing page, but backups are a safety net, not a guarantee against every mistake. Keep your own copy of anything irreplaceable. We may access your site only to fix something you've asked us to fix, or to investigate abuse.
Availability
We aim for 99.9% uptime and publish incidents honestly on the status page. We can't promise perfection — data centres have bad days — but we'll tell you what happened, in a sentence you can understand, and credit affected downtime on request.
Leaving
Cancel any time from the dashboard. Your site keeps running until the end of the period you paid for. You can download a full backup before you go, and we'll keep your data for 30 days afterwards in case you change your mind.
Changes to these terms
If we change anything meaningful, we'll email you at least 14 days before it takes effect and explain what's different. Continuing to use Sling after that means you accept the updated terms — but you're always free to cancel first.
Questions about any of this? Email [email protected] and a person will answer.